Position Overview
Brand Specialist (Supervisor) - Beauty Workshop
Job Introduction
As Brand Specialist you will:
Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they ariseExcite and motivate other colleagues in your department, by sharing your knowledge of your brand, communicating stories of newness, product exclusives and other info to help drive sales to deliver product knowledge, cascading this information via trainingUnderstand the need to take responsibility for tasks that may go beyond the role expectation, spot opportunities to improve business, customer service and retail standardsUnderstand and follow health and safety procedures and security procedures, and play an active role in preventing stock lossAdapt to the challenges that vary from day to day. A flexible role, you may be required to work on di...