Position Overview
**Job Description**
**The Role:**
Join the Brand Quality Propulsion team in an exciting opportunity as a Brand Quality Manager – Engines. This role plays a key part in delivering exceptional product quality, reliability, and durability, while leading issue identification and resolution for engine systems.
Brand Quality is responsible for improving customer retention and the vehicle ownership experience by quickly resolving product quality concerns and providing multi-functional, closed loop solutions for current and future vehicles. Brand Quality positions require creativity, initiative, independence in judgment and action, strong leadership and excellent communications.
**What You’ll Do (Responsibilities):**
+ **Issue Identification & Analysis -** _Utilize tools such as Warranty Parts Center reviews, product reports, warranty data, and field feedback (including Field Service Engineers, TAC cases, customer complaints, and ParTech) to dete...