Responsibilities:

• Support the achievement of store sell-out targets, field force team goals, and individual performance objectives.
• Develop action plans for incremental sell-out growth, leveraging insightful strategies.
• Provide regular and timely updates on sell-out performance by account and store, ensuring transparency.
• Assist in managing retail activity goals and conducting ROI analysis for informed decision‑making.
• Handle essential data and KPI management tasks, maintaining accurate records.
• Execute and enhance customer service through diligent MSP monitoring, result assessment, and recovery planning.
• Monitor and address Net Promoter Score (NPS), implementing necessary action plans.
• Implement individual KPI tracking, cascading training throughout FSM/FT/PT teams.
• Cultivate strong relationships with store staff, capturing performance feedback and competitive insights.