Position Overview
About the Role Oversee branch service functions to deliver superior customer experiences, enhance cross‑selling initiatives, and ensure adherence to defined service standards and operational controls.
Job Description Oversee branch service functions to deliver superior customer experiences, enhance cross‑selling initiatives, and ensure adherence to defined service standards and operational controls.
What You Will Be Doing - Execute branch activities related to new business accurately and within defined timelines, ensuring an excellent customer experience.
- Actively promote and sell appropriate financial products to achieve assigned sales targets.
- Provide accurate information and professional guidance to customers in line with the Staff Code of Conduct.
- Support overall branch operations under the guidance of the Line Manager, adhering to departmental policies, procedures, and regulatory requirements.
- P...