**Summary**

This position is responsible for ensuring that operational processes are in place and consistently followed to maintain the accuracy of the core deposit system. Ensures that deposit accounts opened and maintained throughout the organization comply with bank policies, procedures, and regulatory requirements with all necessary account documentation appropriately retained. Oversees day-to-day responsibilities of the Branch Operations Support staff, who perform file maintenance, new account documentation verification, signer verification, decedent affairs and power of attorney review. Acts as a liaison between branches, Regional Operations Management (ROM) team, and operations associates.

**Responsibilities**

+ Directly manage an assigned portion of the Deposit Operations Support staff including scheduling and staffing needs. Conduct weekly one-on-one meetings, annual performance evaluations, salary reviews, and develop individual objectives and trai...