Position Overview
The successful Branch Manager will oversee the day-to-day running of a busy branch, ensuring smooth operations, excellent customer service, and effective team management. This Branch Manager role would suit someone organised, proactive, and confident dealing with both customers and suppliers.
Responsibilities
Manage the daily operation of the branch and lead a team of 5 staff
Handle customer enquiries and support sales activity
Respond to emails and telephone enquiries professionally
Process orders and schedule installations efficiently
Support customers face-to-face within the branch
Monitor deliveries and check goods against delivery notes
Assist with stock handling and some heavy lifting duties
Provide ongoing support and guidance to the branch team
Skills & Experience Required
Previous experience as a Branch Manager, Supervisor, or Team Leader
Strong sales and customer service skills
Excellent communication skills, written ...