Position Overview
Job Descriptions: - Oversee day-to-day operations of all branches to ensure service excellence and consistency.
- Develop and implement standard operating procedures (SOPs) to improve efficiency and customer satisfaction.
- Manage and support branch managers and staff, ensuring performance and productivity targets are met.
- Monitor financial performance, budgets, and cost control measures.
- Drive marketing and promotional activities in collaboration with the marketing team to build brand awareness and attract new customers.
- Handle customer feedback and resolve operational issues promptly.
- Ensure compliance with health, safety, and regulatory requirements.
- Identify opportunities for business growth and expansion.
Requirements: - Proven experience as an outlet Manager or similar role in the beauty, spa, wellness, or hospitality industry.
- Strong leadership, people managemen...