Description
Manage the overall business relationship with customers in order to extend satisfaction
Monitor sales and action plans for the branch and proactively support staff to achieve the business targets within given time frame.
Ensure the highest level of accuracy and professionalism is maintained while providing services to the customers.
Ensure compliance through a sound knowledge of bank’s policies, procedures, services and system to avoid risk factors.
Ensure employees under your supervision receive appropriate training to perform his/her duties effectively.
To provide coaching and feedback in order to increase staff motivation and morale.
To ensure that all the branch expenses are occurred within approved budget.