Branch Manager – Hong Leong Bank

We are seeking an experienced Branch Manager to drive impact through strategic planning, networking, and operational excellence.

Responsibilities

• Drive impact and influence through networking and strategic planning – build and maintain relationships with existing and new bank customers, prospects, and business partners; create new business opportunities; implement tactical sales and marketing strategies; set team direction and goals to source growth avenues.
• Lead, develop, and coach staff – provide coaching and guidance to improve competencies; foster teamwork among branch personnel; manage sales performance to meet branch KRAs.
• Focus on results and customer satisfaction – work closely with CSOM to monitor banking operations, ensure delivery of customer satisfaction, compliance with guidelines and policies, complaint handling, and credit risk management.
• Maintain business etiquette and image...