Position Overview
Branch Call Support Consultant
Honolulu, HI (On-site) | Contract-to-Hire
Ready to be the Calm in the Chaos?
If you’re the person everyone turns to when things get complicated, this role is for you. TEKsystems is partnering with a top financial institution to bring on a Branch Call Support Consultant who can think fast, stay sharp, and deliver great service—especially when it matters most.
You’ll be the go-to problem solver supporting branch teams and customers, taking on everything from everyday questions to tricky escalations.
What Your Day Might Look Like
+ Jumping into high-volume calls and helping customers find quick, clear solutions
+ Stepping in when situations escalate and turning them around
+ Partnering with branch staff and internal teams to solve problems
+ Navigating multiple systems while keeping everything organized
+ Closing the loop on issues so nothing falls through the cracks
You’ll Do Well Here If ...