The Branch Support Staff plays a vital role in ensuring the smooth operation of daily branch activities by providing administrative and operational assistance. They handle customer inquiries, manage documentation, support transaction processing, and help maintain compliance with internal policies. Additionally, they coordinate with various departments to facilitate efficient communication and workflow. Their role is essential in maintaining service quality and operational efficiency at the branch level.

Position Responsibilities

• Handling customer service
• Providing branch agency support
• Performing various daily operations and administrative tasks
• Conducting agency entry level training, assisting the business head
• Supporting agents based in East Malaysia - Kuching

Required Qualifications

• The ideal candidate should possess a university qualification
• Minimum of three years of exp...