Position Overview
About the job BPO Trainer - Retail (Cebu City)
About the job: Trainer - Retail (Cebu) | Onsite
Nature Of the Account: Retail
Start Date: ASAP
Type of Support: Voice
Work Arrangement: 100% Onsite (Cebu)Educational Requirement: College Degree
Work Experience:
- Minimum 1 year experience as a trainer
- Preferred: retail background, but can be a trainer for any customer service accounts
- Will do a demo based on any customer service approach provided by trainers, but if candidate can create a training demo for handling time, would be preferred
Responsibilities:
- Curriculum Development: Designing and creating training materials, including guides, manuals, presentations, and potentially instructional videos, covering aspects like customer service skills, product knowledge, system usage, and company policies.
- Training Deli...