Position Overview
JOB DESCRIPTION
In these roles you will be responsible for:
Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are metAnalyzing medical insurance claims for quality assuranceResolving moderately routine questions following pre-established guidelinesPerforming routine research on customer inquiries.Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the teamRequirements for this role include:
Ability to work regularly scheduled shifts from Monday-Friday according to US time.High school diploma1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens...