ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our U. S.-based clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are looking for an experienced Client Account Manager who understands the dynamics of a BPO / Call Centre environment and is comfortable working with overseas campaigns, particularly USA-based clients.

This role is ideal for someone who has worked closely with agents, team leaders, or operations teams and can confidently manage client relationships while understanding day-to-day operational realities.

You will act as the key link between clients and internal teams, ensuring expectations are met, issues are resolved efficiently, and accounts are managed professionally.

PLEASE NOTE Working Hours: Mon - Fri 9:00am - 6:00pm EST (16:00pm - 01:00am OR 15:00pm - 00:00am South African Time, depending on d...