Job Title: Box Office Team Leader

Department: Box Office

Reports To: Box Office Manager

FLSA Status: Non-Exempt



Position Summary:


This position is responsible for working with the Box Office Manager to provide support on the box office. The Box Office Team Leader is also in charge of supervising Ticket Sellers, assist with overall direction, coordination, and evaluation of the Box Office.


Essential Duties:
+ Schedule staff shifts and manages daily operations to ensure adequate coverage and smooth operations.
+ Supervises, instructs, and trains ticket sellers in proper selling procedures.
+ Updates and coordinates all event information for ticket sellers.
+ Opens and or closes ticket window as required.
+ Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
+ Ensure optimal utilization of Ticketera System. Maintains accurate count when selling ...