Achieve individual sales targets and work with the team to drive overall store performance in alignment with the company and the company's sales objectives and KPIs.
Support the development and execution of action plans based on mystery shopping results, ensuring full implementation and follow-up in line with the experience.
Handle client concerns promptly to ensure their satisfaction is consistently achieved and restored when required.
Ensure proper store maintenance, a safe environment, smooth daily operations, and adherence to product assortment and visual merchandising guidelines.
Act as the Store Manager (in consultation with the Store Manager) during periods of leave, holidays, or business travel.
Oversee back-office duties in accordance with company guidelines.
Ensure full compliance with company policies, norms, and procedures.
Supervise after-sales service requests, providin...