**Position** **Overview**

We are looking for a new Assistant Boutique Manager for our Liège Boutique .
As an Assistant Boutique Manager, you will play a crucial role in delivering exceptional customer experiences while driving sales performance in alignment with Nespresso's standards.

**A Day in the Life of an Assistant Boutique Manager**

**Customer Experience**

+ Collaborate with the Boutique Manager to create memorable customer experiences.
+ Serve as a passionate ambassador for the Nespresso brand, upholding customer service standards consistently.
+ Ensure compliance with Nestlé Nespresso Safety Standards during customer interactions.
+ Address customer complaints with professionalism and care.
+ Assist the Coffee Bard in executing engaging masterclasses and events that enhance the Nespresso brand.
+ Provide priority service during peak traffic times to ensure customer satisfaction.

**Operations Excellence**

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