Bodyshop Customer Service Advisor

An award-winning BSI Accredited accident repair centre has a vacancy for a skilled Customer Service Advisor to join them at their offices in Birmingham.

Location: Tyseley, Birmingham, B11 2NR

Key Skills: Bodyshop Customer Service Advisor, autoflow, audatex

Salary: £25,000 – £35,000 depending upon experience

As Bodyshop Customer Service Advisor your role will be to manage the end-to-end customer journey, ensuring every vehicle repair is handled with precision and care.

As Customer Service Advisor it is essential you have bodyshop experience preferably with Autoflow experience.

Key Responsibilities

System Management: Use Autoflow (BMS) to manage vehicle progress, job cards, and internal communication.

Estimating & Invoicing: Assist with or manage repair estimates and invo...