ActivitiesDesigning, planning and driving the value generating roadmaps on the aligned accounts; Initiating and leading value add Black Belt (BB) projects that improve end-to-end processes and driving significant business impact for customers; Working closelywith Operation and Functional Teams to identify process bottlenecks, conduct root cause analysis and implement process improvements & BPMS solutions across the business or organization; Setting, validating and auditing measurement systems to deliver business impact; Building Process Excellence culture in the team; Driving Standardization and Global Best Practices within the organization by leveraging experts across Practice, Transitions, IT and other relevant functions; Driving change management within Operations and customer organization; Implementing Business Process Management Systems (BPMS) for newly Transitioned processes; Supporting the MBB with driving the agreed governance with Operations and customers; Conducting Qualit...