Position Overview
Key Responsibilities: Service
- Adhere to departmental policies and procedures to ensure continuous, safe and quality services of biomedical equipment to clinical care facilities
- Ensure timely resolution of technical problems of the biomedical equipment to ensure smooth functioning of biomedical equipment and highest internal customer satisfaction
- Interface with end-users on an ongoing basis for biomedical equipment maintenance requirements
- Attend to and ensure prompt response to service call logs and take timely actions
- Perform Installation of Biomedical Equipment in coordination with vendor
- Plan and coordinate with vendor engineer to execute calibration and inspection of the biomedical equipment
- Coordinate with vendor to attend breakdown calls & preventive maintenance calls
- Prioritize and attend to technical crisis and emergency calls keeping the fires safety and security departments info...