1.协调总机&预订的日常工作
2.了解酒店，酒店各部门员工以及酒店各项服务设施及周边地区设施的营业及服务时间。清楚客房的相关信息, 例如位置，景色，提供物品，特色及房间类型等
3.运用礼貌并适当的电话礼仪接听客人的电话，并对客人提出的合理要求提供服务
4.能向客人提供准确的方向指示及酒店位置信息

1、酒店相关专业优先。
2、懂得基础英语及粤语日常会话，有良好的待客思维逻辑；
3、吃苦耐劳、性格开朗、责任感强，具有较强的服务意识、沟通及表达能力。
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.