TikTok in Singapore is seeking an experienced candidate for a pivotal role in Customer Support and Tools & Workflows within the Monetization Product Operations team. The role focuses on enhancing automation in the Billing & Payment domain by driving AI initiatives and ensuring high-quality customer interactions.

The ideal candidate will have a minimum of 4 years in the ad tech industry, with strong skills in data analysis and training delivery. This position offers an opportunity to work collaboratively with vendors and internal teams to elevate service standards.