Position Overview
A reputable service provider in Cape Town is seeking a Billing Agent to manage customer billing and collections. The ideal candidate will have at least 2 years of experience in customer service, excellent communication skills in English and Afrikaans, and a strong attention to detail. Responsibilities include resolving billing inquiries, managing overdue accounts, and ensuring customer satisfaction through effective communication. Shift work may be required, and reliable transport is necessary for commuting.
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