Billing Advisor - Cardiff

Exciting Opportunity - Billing Advisor Role with Hybrid Working

Are you an experienced professional with a passion for data accuracy and exceptional customer service? If so, this Billing Advisor role could be the perfect next step in your career.

This company is seeking a talented Billing Advisor to join their team in Cardiff. As a Billing Advisor, you will play a crucial role in ensuring the integrity and accuracy of data held on the national database. Your responsibilities will include:

* Analysing reports to identify and resolve any discrepancies or invalid data
* Investigating issues, determining root causes, and implementing solutions to prevent re occurrence
* Prioritising and managing multiple reports and workloads to meet key deadlines and service levels
* Liaising with customers to gather and confirm accurate metering information
* Supporting continuous improvement by identifying trends, risks, and opportunities...