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⏰ Full-time

Bilingual Telephonic Care Coach

Humana
Location 📍 Springfield, United States
Posted 📅 June 08, 2026
Work Type ⏰ Full-time

Position Overview

**Become a part of our caring community**

The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity.

The Care Coach 1 employs a variety of strategies, approaches and techniques to manage a member's health issues. You will identify and resolve barriers that hinder effective care. You will ensure patients are progressing towards desired outcomes by continuously monitoring patient care through use of assessment, data, conversations with member, and active care planning. You will make decisions regarding own work approach/priorities, and follows direction. Your work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.
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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Springfield, United States