MCI Careers is seeking a Technical Support Representative in Metro Manila, responsible for providing first-level technical support via phone, chat, or email. Ideal candidates must be at least 18 years old, have a high school diploma or GED, and be fluent in both English and Spanish. Additional desirable qualities include strong analytical and problem-solving skills, a customer service-oriented mindset, and basic computer troubleshooting knowledge. The role offers various benefits including HMO coverage and allowances.
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