Description We are looking for a bilingual Spanish-speaking front desk team member to support housing-related administrative and resident-facing services in Chelsea, Massachusetts. This Contract position plays an important role in welcoming visitors, handling inquiries, and assisting with eligibility, rent-related communication, and appointment coordination. The ideal candidate brings strong organization, attention to detail, and communication skills while managing sensitive information with care.

Responsibilities:
• Welcome applicants, tenants, and visitors at the front desk while providing courteous bilingual support in Spanish and English.
• Review income information and apply established guidelines to help calculate tenant rent amounts accurately.
• Evaluate application details against housing program criteria to support eligibility determinations.
• Draft and distribute written notices regarding rent updates, appointments, and other tenant-related matters.
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