Position Overview
Description
Robert Half is working with a respected nonprofit organization seeking a Bilingual Spanish Customer Service Specialist to support their growing team. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and wants to be part of an organization that makes a real difference in the community.
Schedule & Work Environment:
This position will start fully onsite to ensure hands-on training and team collaboration. After successfully completing the first 6 months, employees will transition to a hybrid schedule (3 days remote, 2 days onsite).
What You’ll Do:
+ Serve as a primary point of contact for clients via phone, email, and in-person interactions
+ Provide guidance, answer questions, and connect clients with appropriate services
+ Enter and update client information with a high level of accuracy
+ Coordinate with internal teams to resolve issues and ensure a smooth ...