Tata Consultancy Services is hiring a Bilingual Service Desk Agent in Querétaro. This role involves providing Level 1 technical support, assisting international customers, and handling documentation and reporting.

Applicants must be available for on-site work with a minimum of 80% spoken English and be willing to work rotating shifts. A high school diploma is required. The position offers a direct permanent contract, 12 vacation days in the first year, major medical insurance, and grocery vouchers.