Elevate your career with CLIC as a Bilingual Senior Client Service Representative in Regina, SK. This hybrid role requires expertise in Group Benefits and exceptional client interaction skills.
You will be the primary contact for plan sponsors and HR professionals, educating them on group benefits administration. This position combines client service, problem-solving, and training, contributing to a seamless experience that meets your clients' needs. Join a dedicated team where your role is crucial for fostering relationships and cultivating client loyalty.
Key Responsibilities:
• Answer client inquiries via phone, email, or online
• Educate plan sponsors about group benefits administration
• Train administrators on Benefits Now for Plan Sponsors
• Research eligibility discrepancies and make corrections
• Provide backup support for health and dental claims inquiries
Requirements:
• Post-secondary education or relevant experience
• 2 years of experience wit...