Position Overview
Join as a Bilingual Presales Security Specialist, leveraging your technical acumen to support the sales process. Assist in both pre-sales assessments and post-sales resolutions in English and French.
This position serves as the key technical resource, assisting in sales calls and addressing customer queries about integration and functionality. You will provide ongoing support to ensure customer satisfaction, engaging closely with the technical support and engineering teams. Your background in LAN/WAN and various networking technologies will be pivotal in addressing customer needs effectively.
Key Responsibilities:
• Qualify technical aspects of sales leads
• Serve as the main resource during sales calls
• Provide post-sales technical support and training
• Interact with engineering to solve customer issues
• Support customer engagement through technical insights
Requirements:
• Fluent in French and English
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