Elevate patient care as a Bilingual Patient Care Specialist with Cencora. This full-time role is dedicated to guiding patients through healthcare services and education.
Cencora is seeking an enthusiastic individual for a key position that enhances the patient experience. You will contact patients about services, manage their prescription needs, and collaborate with healthcare professionals to ensure seamless access to therapies. Your role will include educating patients on reimbursement processes, fostering timely support for their needs.
Key Responsibilities:
• Be the primary point of contact for patients
• Gather information and provide education on services
• Coordinate timely access to necessary therapies
• Manage prescription coverage and renewals effectively
• Document and report any adverse events promptly
Requirements:
• Bilingual English/French for Quebec and New Brunswick
• Experience in a customer-oriented role is essential
• Knowledge of re...