Client Overview

Our client operates a fast-growing multi-specialty medical practice with five locations. Due to rapid growth, they are seeking one to two Virtual Assistants to support various administrative and patient-facing functions. The practice has established internal workflows, policies, and procedures, and all successful candidates will receive comprehensive training.

Position Overview

The client is looking for adaptable and trainable candidates with a healthcare background who can support multiple operational areas of the practice. While prior experience in every task is not required, candidates must possess a strong foundation in medical administration and insurance processes.

This role specifically requires hands-on experience with California-based HMO insurance workflows .

Key Responsibilities

• Answering and managing patient calls professionally.
• Surgery sched...