Job#: 3035474

Job Description:

Job Description:

Position Title: Service Representative

Line of Business: B2C OPERATIONS (MTL) Bilingual is a must

Est. Start Date: ASAP

Duration: 12 MONTHS

Working hours: 7 to 3 or 8 to 4PM

Working Location: Montreal (onsite only)

Role Mandate: Provides day-to-day delivery of critical processes, administration and servicing activities in in connection with retail and commercial deposits and payments. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of business, stakeholder and/or external customer inquiries/requests within relevant service level agreements. Collaborates with stakeholders to promote efficient and effective processes and work flow, establish positive working relationships across the organization and to achieve business results and deliver the intended customer and employee experience.