Position Overview
Working within a dynamic team and supporting a broad network of Ford/Lincoln dealers, the **Bilingual (French/English) Customer Service Representative** plays a critical role in orchestrating a world-class ownership experience.
In this role, you arenβt just providing service; you are a brand ambassador and solutions expert. You will work directly with customers to navigate their finance or lease journey, resolve complex inquiries with precision, and provide the professional expertise needed to build long-term loyalty. Your goal is to ensure every interaction is seamless while working to advance Ford Credit Canadaβs reputation as a customer-focused industry leader, providing personalized service and a premium experience at every touchpoint.
At Ford Credit Canada, you'll play a vital role in enhancing our reputation as a best-in-class lender. You'll work within a large team and our customers, providing personalized service and professional expertise. Your main respons...