DiDi Global is seeking an IT Support Analyst in Mexico City to provide technical support and ensure high-quality IT services across Fintech operations. This proactive role requires strong troubleshooting and communication skills, fluency in English and Spanish, and hands-on experience with operating systems, video conferencing tools, and ITSM platforms. Ideal candidates have a customer-first mindset and the ability to work in a fast-paced environment, assisting users with both on-site and remote support.
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