Position Overview
IMMEDIATE OPPORTUNITY AVAILABLE
Bilingual (English-French) Customer Service Claims Specialist:
- Work from Home-anywhere in Canada.
- Monday to Friday, 9am to 5pm EST (40 hrs).
Main day to day responsibilities:
- Check in /communicate with customers to help resolve their claim/issues.
- Address and close open claims efficiently and in a time sensitive manner.
- Accurately and efficiently record required data in claims database.
- Build trust with retailers and consumers by resolving issues in a timely manner.
You are the ideal person if you are:
- Bilingual-French & English.
- Comfort/experience with Outlook and Excel would be beneficial.
- Great communicator who’s proficient in problem solving.
- Willingness to learn.
- Performance driven.