Position Overview
Join Empire Life as a Bilingual Disability Claims Expert, where you will play an essential role in liaison and claim management. This hybrid role offers the flexibility to work remotely or from Kingston, Toronto, or Montreal.
In this position, you will leverage your bilingual expertise to manage disability claims effectively. Your two-plus years of experience will be applied in investigating claims, interviewing parties, and ensuring timely communication. This role highlights the importance of formulating a tailored case management plan, while also collaborating with other specialists to maintain the highest service levels.
Key Responsibilities:
• Evaluate and determine claim eligibility using various criteria
• Manage active claims adhering to best practices
• Conduct interviews with claimants via telephone
• Maintain proactive communication about claims progress
• Develop and implement detailed return-to-work plans
Requirements:
• Bilingual proficiency in F...