Velenosi & Meredith Consulting in Penang, Malaysia is hiring a Customer Success Specialist (CSS). The role involves responding to customer requests, managing concerns across phone and email channels, and providing key information. Candidates should be fluent in English and Mandarin, with excellent communication skills and a minimum education of SPM. The position requires 24*7 shift work and encourages fresh graduates to apply. Responsibilities include educating customers on self-service options and executing transactional confirmations.
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