Location: Anywhere
Job Title: Bilingual Customer Service Representative
Job Description
This role supports a national shareholder communications campaign focused on proxy season, helping public companies manage their annual meetings and voting processes. You will assist shareholders in understanding and casting their votes on key corporate matters, including board elections, executive compensation, mergers and acquisitions, and other governance issues. The position involves handling inbound and outbound calls and email responses in both English and French, guiding shareholders through voting channels, and ensuring accurate documentation of their decisions in a fast-paced contact center environment.
Responsibilities

+ Handle high volumes of inbound and outbound calls from shareholders in both English and French, providing clear, professional, and courteous service.

+ Guide shareholders through the voting process, including how to vote online, by phone, or ...