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⏰ Full-time

Bilingual Customer Service Process Specialist (Mandarin)

Binance
Location πŸ“ Remote, Colombia
Posted πŸ“… June 16, 2026
Work Type ⏰ Full-time

Position Overview

Binance is seeking a customer service operations professional in Colombia. The role involves preparing SOPs, managing enquiries, and analyzing data to improve customer satisfaction.

Applicants should be bilingual in English and Mandarin, have experience in CS operations, and be proficient with office tools. This position requires excellent communication and problem-solving skills, as well as a willingness to adapt to new challenges.

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Job Details

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Employment Type
Full-time
πŸ“Š
Category
GestiΓ³n de proyectos y procesos
🏠
Work Arrangement
On-site
πŸ“
Location
Remote, Colombia