At Contact Point 360 , we are hiring Bilingual Customer Service Agents to support international companies .

What We Offer

• Base salary: COP $2,700,000 + $500,000 performance bonuses
• Indefinite-term contract + legal benefits
• Fixed schedule: 44 hours per week
• 2 days off per week
• Hybrid / WFH (based on performance)

Location: Calle 97 & Autopista Norte – Bogotá

Responsibilities

• Provide customer service support to international clients.
• Understand customer needs and deliver clear and accurate solutions.
• Handle inquiries professionally and empathetically.
• Meet quality and service performance metrics.

Requirements

• Advanced English (B2+ or higher).
• Strong verbal and written communication skills.
• Customer-oriented mindset.
• Positive attitude and willingness to learn.