Elevate client satisfaction as a Bilingual Customer Service Agent with McCabe Promotional Advertising. Deliver top-notch service in English and French while managing merchandise orders seamlessly.
Join McCabe, a leading branded merchandise agency with offices in London and Ottawa. We seek a passionate individual for our Bilingual Customer Service Representative role, emphasizing order coordination, client communication, and problem-solving. You’ll play a key role in maintaining brand integrity through precise order management while ensuring effective collaboration with internal teams.
Key Responsibilities:
• Provide high-level collaboration to stakeholders
• Process branded merchandise orders accurately
• Ensure graphics meet production specifications
• Coordinate shipping and manage freight logistics
• Maintain proactive client communication and updates
Requirements:
• Experience in customer service or order coordination
• Bilingual proficiency in English...