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Bilingual Customer Experience & Retention Specialist Canada

Quince
Location 📍 remote, Canada
Posted 📅 May 28, 2026
Work Type ⏰ Full-time

Position Overview

A leading retail technology company is seeking a Bilingual Customer Experience Specialist to enhance customer loyalty. In this role, you'll connect with customers across various channels, resolving issues with empathy and expertise. The ideal candidate will be bilingual in French and English with at least 2 years of customer service experience. This position offers $25 CAD/hour with a potential performance bonus, and the opportunity to work remotely for candidates located outside a specific distance from Toronto.
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Job Details

Employment Type
Full-time
📊
Category
Management & Operations, Sales
🏠
Work Arrangement
On-site
📍
Location
remote, Canada