Flexible Work, Better Balance
Here at Stevens, we are more than just a leading Canadian medical supply distributor—our mission is to bring innovative, top‑quality, affordable products and services to healthcare providers in an effective manner, and we know that starts with our people.
The Customer Care Representative is responsible for delivering exceptional service and support to customers via phone, email, and in person. This role ensures a high level of customer satisfaction by accurately processing orders, confirming details, and assisting with product selection. The successful candidate will act as a problem solver, managing issues such as stock discrepancies, short shipments, returns, and general customer inquiries. By maintaining clear communication and providing timely solutions, the Customer Care Representative plays a key role in ensuring a seamless and positive customer experience.