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⏰ Full-time

Bilingual Customer Care Agent

Advance Financial
Location 📍 Nashville, United States
Posted 📅 June 17, 2026
Work Type ⏰ Full-time

Position Overview

First impressions are everything and we trust our Customer Care Agents to make great ones. They help resolve issues the first time a customer calls and provide a world-class experience every time.

If you are someone who values a company that values you and is committed to creating a positive environment from day one, we want you! To succeed on this team, you will love being coached by world-class leaders. This department is open 365 days a year and our agents must have open availability including weekends and holidays.

What You'll Do


+ Manage mostly inbound calls for current and potential customers


+ Answer questions about our products and services, take payments and offer outstanding customer support

+ Verify and update customer account information as necessary

+ Meet daily, monthly and quarterly metrics based off customer service-related measures

+ Identify and escalate customer calls with complex issues

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Nashville, United States