Prepare weekly and monthly commission runs and reports
Perform compensation adjustments based on policy changes
Ensure commissions are paid out correctly and investigate any inconsistencies
Provide commission information as requested in a timely manner to both internal and external contacts
Input data accurately into the system
Track information and assist on the debt collection processes of agents and agencies
Handle commission debt repayments from agents and agencies
Respond to and ensure efficient and accurate resolution to daily telephone and email inquiries pertaining to compensation issues, meeting established service level standards.
Other duties as required
Key Qualifications
College Diploma or equivalent work experience is required