Elevate your career with TELUS Health as a Bilingual Client Services Manager! Drive impactful disability case management and client service remotely from Edmonton or Toronto.
As a Bilingual Client Services Manager, you'll engage in both case management and client partnerships. This vital role demands strong communication and problem-solving skills as you assist employees off work for health reasons. With flexible hours and comprehensive benefits, you will support clients in their journey toward wellness, ensuring contractual needs are met.
Key Responsibilities:
• Conduct case assessments and document situations
• Support return-to-work planning with employees and employers
• Communicate with Human Resources on case management issues
• Manage transition to long-term disability efficiently
• Collaborate with clients on reporting and improvement processes
Requirements:
• 2-5 years in Disability Case Management
• Background in occupational health or rehabilita...