Elevate your career as a Bilingual Client Service Representative at GreenShield Health. This role involves collaborating with teams, engaging clients, and enhancing customer experiences.
Reporting directly to the Director of Partnerships, you will support onboarding processes and manage service-related inquiries. Your responsibilities include educating clients on GreenShield Health tools, resolving issues, and participating in client meetings. This position requires strong communication skills in both English and French, along with a solid background in healthcare services.
Key Responsibilities:
• Collaborate with account managers and internal teams
• Communicate regularly with clients to address inquiries
• Educate clients on processes and tools
• Attend client meetings for relationship building
• Support onboarding and manage enrollment needs
Requirements:
• Minimum 2 years in healthcare services
• Strong customer service experience preferred
• Excell...