Position Overview
Our client, an industry leader in customer support services, is seeking a dedicated and motivated Call Center Rep-Inbound to join their team. As a Call Center Rep-Inbound, you will be an integral part of the customer service department supporting inbound calls and ensuring a positive experience for every caller. The ideal candidate will demonstrate excellent communication skills, patience, and a proactive attitude, which will align successfully within the organization.
**Job Title: BILINGUAL** Call Center Rep-Inbound
**Location:** Palm Desert, CA
**Pay Range: $22.50**
**Shift: AM Mon - Fri**
**What's the Job?**
+ Respond to inbound customer inquiries via phone with professionalism and courtesy
+ Provide accurate information and resolve customer issues efficiently
+ Document customer interactions thoroughly in the company database
+ Follow up with customers to ensure their needs are met and issues are resolved
+ Collabo...